Return & Replacement Policy

DISCLAIMER

All products shown in this webpage are representations only of the products wished to be promoted. It may vary color and size in actual appearance. Specifications of the use of the Fluke products can be found in the brochures that accompany each product and/or those found in the official website of Fluke.

The prices of the Fluke products are those indicated herein and they are true and correct as of the time they were published. Prices may change without prior notice.

Fluke products are designed for very specific and special purpose(s) and shall not be used for any purpose other than those expressly set forth in applicable Fluke product documentation. The registered trademark, marks, logos of Fluke products including patent, copyright, and other propriety rights belong to them exclusively.

Warranty of the products sold in this website are subject to certain and specific conditions which must be identified and known to the buyers prior to the purchase.

All rights reserved.

 

RETURN & REPLACEMENT POLICY

HOW TO PURCHASE: To place an order, you will be required to fill out the order form legitimately and press the “Add to cart / check out” button to submit your order. After this, you will receive an e-mail from us acknowledging that we have received your order.

AVAILABILITY OF PRODUCT: All orders for products are subject to availability.

SHIPPING: Customers will be responsible for paying for their shipping costs for deliveries. Shipping costs are nonrefundable. Orders placed on Friday will be processed and shipped the following Monday.

NO REFUND POLICY

PRODUCT QUALITY CONCERNS: Product that is unusable due to reasons related to Product quality arising out of the manufacturing of the Product.

PRODUCT DEATH ON ARRIVAL (DOA): Product that purchased is defective once arrived.

REPLACEMENT POLICY: We only replace product if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at • +632 84590167 • +632 82570795 • +632 82515165 or email us at info@presidium.ph with details of the product and the defect.

RETURN POLICY:

  • You must notify us thru email or contact us if you wish to return or replacement of the product.
  • You have 7 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Product must be in original packaging, including instruction manuals and all accessories. Product must be unused and in original condition.
  • Item needs to have the receipt or proof of purchase.
  • Your item would be subject for checking of our Technical support before replacement.

CONTACT: If you have any queries regarding these terms and conditions, please contact us at • +632 84590167 • +632 82570795 • +632 82515165 email us at info@presidium.ph