step by step approach to troubleshooting

A Step-by-step Approach to System Troubleshooting

Troubleshooting is a process in which devices or systems are repaired. Step-by-step procedures are followed in order to quickly identify and repair issues. There are various test instruments help you through the repair process. Here’s a simple step-by-step run through of what you need to be doing:


  1. Start by collecting technical records from relevant sources.


Knowing what kind of situation you are dealing with is vital in every repair situation. Analyze the scenario by gathering information from the original equipment manufacturer, suppliers, contractors, operators, and maintenance departments.

  1. Isolate the part of the system or equipment to be tested


Gather your test instruments and personal protective equipment before you start the testing process.


  1. Take note of all readings


Take readings on this portion to test for malfunctions. You might need to test for multiple readings to identify proper operation and the problem at hand.


  1. Identify problem and Recommend Repair Actions


After doing rigorous tests, you should be able to identify the cause of the problem. Give out suggestions for repairs such as parts replacement, system updating, technical service, or redemption of warranty.


  1. Documentation


Once all repairs are completed, make sure that you document all changes and repairs that were made. This is so you have something to refer to the next time something happens with the device or system. In this step, you may also include suggestions to improve its performance.


However, even though the repair process can be compressed into 5 simple steps, the extensiveness of a repair work can range as broad as a building repair or as specific as an individual component. To avoid unexpected repairs, basic tests on devices and systems should be done regularly so you are able to forecast device or system performances. The most common basic mandatory tests are Voltage and Current test, they are also, typically, the first tests conducted at easily accessible points of measurement or access.


If you are looking for Voltage and Current test Equipment, you might want to check out the Fluke 773 Milliamp Process Clamp Meter, it is known to have a 0.2% accuracy and delivers a 0.01 mA resolution and sensitivity.


Fluke products is available locally through Presidium Corporation. For inquiries on products and services, you visit their website at

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